The RealBud handbook

Your first task.

One step at a time. Follow along beside RealBud.

Before you begin

Have your office owner’s link code ready. It links this computer; your personal sign-in and app permissions are checked separately.

Get the desktop app

Already set up? Start with your first task. Need connection settings? Go to Workspace.

Watch the walkthrough

RealBud in 5:58

  1. Get started
  2. Desk
  3. Work
  4. Approvals and safety
  5. Repeating work
  6. Workspace and help

Step 1 of 10

Guide options

Set up your computer

Make the desk yours

Enter your name, then select Continue.

Make the desk yours. The screen to look at.
What happens next

The office connection screen opens.

Office email is optional. Use the name you want Bud to call you.

Set up your computer

Connect to your office

Paste the link code your office owner gave you. Select Connect with this code.

Connect to your office. The screen to look at.
What happens next

RealBud confirms which office this computer is connected to.

No code? Select Copy request for your owner, then share that request with them.

Set up your computer

Confirm the office name

Check the office name is correct, then select Continue to Bud setup.

Confirm the office name. The screen to look at.
What happens next

Bud setup opens. RealBud prepares Bud on this computer.

If the office name is wrong, check with your owner before continuing.

Set up your computer

Check that Bud is ready

Wait for the checks to show Ready. Select Back to Desk when ready.

Check that Bud is ready. The screen to look at.
What happens next

Desk opens with Bud available to help.

If setup is still waiting, follow the message shown and use Check again.

Do your first task

Decide what is waiting

Open Desk and select a row in Next decisions. Read Bud’s draft, then select Approve wording or Decline wording.

Decide what is waiting. Numbered outlines mark the controls to use.
  1. Next decisions lists everything waiting for you
  2. Select a row to open its case
  3. Approving saves your decision. It does not send
  4. Approve wording when the draft is right
  5. Decline wording when it should not go
What happens next

Your decision is saved on the case.

Approving saves your decision. It does not send anything.

Do your first task

Ask Bud for an outcome

Describe the result you want, then select Start work.

Ask Bud for an outcome. Numbered outlines mark the controls to use.
  1. Describe the outcome you need
  2. Add files or apps Bud should use
  3. Pick a task, property or saved job
  4. Sends, payments and notices wait for your review
  5. Select Start work
What happens next

Bud starts on the task and replies in the conversation.

Try: “Draft a repair follow-up for 12 Fictional St. Do not send it.”

Do your first task

Review and correct the draft

Read Bud’s reply. Ask for any changes in the message box.

Review and correct the draft. Numbered outlines mark the controls to use.
  1. Read Bud’s draft
  2. See each step Bud took
  3. Edit & resend changes your request
  4. Copy the reply
  5. Ask for any changes here
What happens next

Bud redrafts until you are happy.

A draft is not a sent message. Check names, dates and amounts.

Manage repeating work

See your week of jobs

Open Schedule. The week shows when each job runs; the list below shows every job.

See your week of jobs. Numbered outlines mark the controls to use.
  1. This week shows when each job runs
  2. Filter by scheduled, paused or needs setup
  3. Select a job to open it
  4. Switch a job on or off
  5. Search jobs by name
What happens next

Switch a job on or off right in the list.

Manage repeating work

Run, pause or change a job

Select a job to open it.

Run, pause or change a job. Numbered outlines mark the controls to use.
  1. Run now runs it once straight away
  2. Pause job stops future runs until you resume
  3. Edit plan & timing changes what it does and when
  4. The latest result appears here
  5. Back to the list of jobs
What happens next

Run now runs it once straight away. Pause job stops future runs until you resume.

Find settings and help

Get help

Open Workspace, then Settings & help. Help is near the bottom.

Get help. Numbered outlines mark the controls to use.
  1. Show the Get started steps on Desk again
  2. Save a support file to email to hello@realbud.app
  3. Send it to RealBud support from here
  4. Keyboard shortcuts (or press ?)
What happens next

You can bring back Get started, save a support file or send it to RealBud support.

Email the support file to hello@realbud.app. Press ? at any time for keyboard shortcuts.

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